How Wallet Records Enter Our Policy
Our Privacy Policy covers details you provide during account creation, including your phone number, login credentials, verification responses and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain transaction references, status results and receipt details needed to
-
1
match a wallet event to your account. We do not treat a payment name as permission to collect unrelated content from your phone. Device type, browser signals and login time can help us detect unusual access. We use these records for account security, service delivery and
-
2
legal requests where local law permits. Eligibility and access depend on local law. You can ask us to clarify a record through the support routes below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.